G4S IN THE LONDON OLYMPICS 2012

G4S in the London Olympics 2012

Introduction1

Method1

Findings1

The roots of the problem1

Problems faced by G4S2

G4S approach towards the problems faced2

Conclusion3

Recommendations3

Bibliography5

G4S in the London Olympics 2012

Introduction

The Olympics and Paralympics games event held in 2012 in London is one of the major occasions that have ever been held in the history of United Kingdom and even one of the major international sports events. On the whole, the event was a great success with regards to its planning, organization and realization. Around 10,500 participants took part in that event. The number of tickets sold was approximately 8.8 million (House of Commons, 2012, pp.03). The event went great overall, despite of the shock that it beared two weeks before the opening ceremony. The shock was given by G4S, who was the security contractor for the event of London Olympics 2012 (House of Commons, 2012, pp.03).

Just two weeks before the opening ceremony of London Olympics 2012, G4S all of a sudden declared that it will not be possible for them to accomplish the duties that it agreed to in the contract. The committee of London responsible for organizing the Olympics and Paralympics games came across serious challenge. The incapability of G4S to fulfil its contract posed the most severe challenge to the committee and left the people with a doubt about the success of London Olympics 2012 (House of Commons, 2012, pp.03).

This report entails an analysis of the situation as to why G4S suddenly made apparent its inability to fulfil the duties led by the security contract that it achieved. A critical evaluation of operations management challenges faced by G4S in London Olympics 2012 is described in the report. The approaches took by G4S in response to the challenges faced are described in the later part of this report. The report ends with some recommendations pertaining to the case.

Method

The method used for finding about the operations management challenges faced by G4S in London Olympics and Paralympics games 2012 and for approaches used by G4S in dealing with those changes is secondary research method. Previously gathered and available data including the reports formulated by different institutions, newspaper articles and other pertaining data was gathered and analysed thoroughly. Qualitative methods and data were utilized to produce this report and the recommendations.

Findings

The roots of the problem

The London committee who was responsible for organizing the London Olympics 2012 gave the venue security contract for London Olympics and Paralympics event to G4S in 2010. At that time the committee estimated that the need for security will be 10,000 guards. This estimate was based on the commonwealth games of 2002 and winter Olympics games of 2006 (House of Commons, 2012, pp.09). The estimated need for 10,000 guards was to be managed in a way that 2,000 were supposed to be new workforce hired and prepared by G4S and the rest of the 8,000 guards were to be arranged from other sources (House of Commons, 2012, pp.04). However, in 2011 when all the scheduling were finalised, a new estimate ...