FOUNDATIONS OF OPERATION MANAGEMENT

Foundations of Operation Management

FOUNDATIONS OF OPERATION MANAGEMENT

Background

Waldon Manor is a new upscale destination in UK, offering a complete Waldon Manor experience. We offer seven chic, ultra-comfortable treatment rooms with the finest spa linens and equipment. We offer massage in a variety of styles - traditional Swedish massage, Deep Tissue work, Hot Stone Massage, Reflexology, Sports, Pregnancy and others. We also offer facial and body treatments, like a Vitamin C Antioxidant Facial and Sea salt scrubs. The Waldon Manor has the latest in anti-aging products and techniques but does not offer services on hair such as cutting, styling and coloring. The only time a pedicure would be provided, is when it's part of a full treatment, such as the deluxe Foot and Leg Reflexology Treatment. In fact, for location, we prefer being located near hair and nail salon for co-marketing opportunities.

Vision and Mission Statement

Our mission is to run a profitable business by providing high-end therapeutic massage and aesthetician services in a caring, upscale, professional environment. We offer massage in a variety of styles - traditional Swedish massage, Sports Massage, Deep Tissue work, Sports Massage, Hot Stone Massage, Reflexology, and others. Our licensed aestheticians offer the latest in skin treatments, body treatments and anti-aging therapies.

Our goal is to tailor the client's experience based on initial interview information, as well as feedback during the treatments, to ensure the client's comfort and satisfaction, and to increase repeat business. We are mindful of the overall experience - using only the finest oils and lotions, beauty treatments and aromatherapies. Special lighting, music, decor, and textiles are used throughout the spa to complete the comfortable, plush environment and enhance the client's overall spa experience. There should not be a one time visit for anyone who has ever entered the doors of Waldon ...