For Companies both Big and Small: Running a Business on Smartphone

For Companies both Big and Small: Running a Business on Smartphone

Answer 1

Technology has certainly favored the companies to grow by removing the hindrances to allow them work at much more rapid pace. Technology has changed the face of the businesses especially with the arrival of smart phones the scenario has taken a 360 degree turn altogether. In the context, of the cast study provided the smart phones have undoubtedly increased the profits of the companies. The smart phone increased efficiency by saving more time and allowing each worker to be empowered since he or she now tends to be connected round the clock through the network (Lasky, 1997). The profitability factor of any company tends to be related directly to the customer satisfaction. Customer satisfaction increased when the mentioned companies decided to switch their technical expertise on to the network.

Prior to this act, the whole team tends to visit the site in order to fix any problems, but after the advent of smart phones and shifting the expertise onto the network this process has become much more efficient by reducing the time consumed. It has enabled to break the chain, which took so, long for any complaint to get fixed or any requirement to be adjusted. The removal of the hierarchy has thus resulted in a much more effective way. The introductions of smart phones have certainly helped the operational costs of the respective companies to go down thus an increase in revenue is clearly dominant. The smart phones have enabled the workforce to be reduced in size thus avoiding any possible delays. As highlighted in the case study, that for a problem to get fixed the team needs to be on the site.

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