Flexible Work Arrangements: An Evaluation of Job Satisfaction and Work Life Balance of London Luxury Hotel Chefs

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ACKNOWLEDGEMENT

I, (Name) present my immense gratitude to my supervisor for his endless support throughout this study. I am also grateful to my parents, family members and friends for their support.

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DECLARATION

I, [name of the author], hereby declare the best of my knowledge, the entire content of this thesis/dissertation represent my real job. This thesis/dissertation is not submitted to any other educational institution.

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ABSTRACT

The main focus of this research study is to examine the impact of flexible work arrangements on the job satisfaction and work life balance of chefs. The chefs have to work in a challenging environment. The work stress affects the chef's performance as well as they are unable to spend quality time with their family. This particular research study is intended to analyze flexible work arrangement has a close correlation between job satisfaction and work life balance among London luxury hotel chefs. For this particular research study quantitative research design is chosen because this research aims at examining the impact of flexible work arrangements for chefs of London luxury hotels. The quantitative research approach used different statistical techniques to examine the proposed research objective. A self-administered questionnaire is selected as the research instrument for this particular research study. The target audience of this research study are the chefs of London luxury hotels. The findings of questionnaire survey which is conducted with the chef's of London luxury hotels indicate that flexible working hours are helpful for the work life balance of chef. The research findings of this study indicate that the work life balance contributes towards chef's career growth; flexible working hours improve chef's work efficiency. The present study will fill the gap by exploring the possible links and assessing the cognitive-motivational processes with personality, performance discrepancy and work life balance.

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER # 1: INTRODUCTION1

1.1Background of the Study1

1.2Problem statement2

1.3Purpose of the Study3

1.4Rationale of the Study3

1.5Research Question4

1.6Definition of Key Terms5

1.7Significance of the Study5

1.8Structure of Thesis6

CHAPTER # 2: LITERATURE REVIEW7

2.1Introduction7

2.2Different Aspect of Work-life Balance7

2.2.1 Work-life Conflict8

2.2.2 Work-life Enrichment10

2.3Occupational Stress in London Luxury Hotel's Chefs11

2.4Research Related to the Holistic Approach to Work-Life Balance12

2.4.1 Work-Life Balance and Organization Commitment13

2.5Concepts of Job Satisfaction14

2.5.1 Factors of Job Satisfaction16

2.6Satisfaction and productivity17

2.6.1 Intrinsic and Extrinsic Reward Programs18

2.7Improvement of Job Satisfaction19

2.7.1 Employees Learning and Development Program20

2.7.2 Effects of job satisfaction on employee performance21

2.8Conscientiousness and Emotional Stability23

2.9Conscientiousness and Performance24

2.10Balance between work and personal life of Chefs26

2.11Career Development and Work Personality Theories26

2.12Summary27

CHAPTER # 3: RESEARCH METHODOLOGY28

3.1Introduction28

3.2Research Design28

3.3Research Philosophy28

3.4Research Approach29

3.5Research instrument29

3.6Justification for Research Instrument30

3.7Population30

3.8Sampling technique31

3.9Sample size31

3.10Data Collection Steps32

3.11Data Analysis33

3.12Validity and Reliability33

3.13Ethical consideration34

CHAPTER # 4: RESULTS AND FINDINGS36

4.1Introduction36

4.2Analysis36

4.2.1 Descriptive Statistics36

4.2.2 Demography of Respondents38

4.2.3 Perception of chefs of luxury hotels in London about Flexible Work Arrangements46

4.2.4 Cross tabulation and Correlation Analysis59

4.3Summary65

CHAPTER # 5: DISCUSSION AND CONCLUSION66

5.1Discussion of Research Question66

5.2Conclusion69

5.3Limitation70

5.4Recommendations70

5.5Further Research70

REFERENCES71

APPENDIX77

Questionnaire before Pilot77

Questionnaire after Pilot84

Cover Letter88

SPSS Findings89

CHAPTER # 1: INTRODUCTION

Background of the Study

In the present era the work life balance is regarded as the major topic of concern. Balancing the time, effort, and demands of ...