I would take this opportunity to thank my research supervisor, family and friends for their support and guidance without which this research would not have been possible.
DECLARATION
I [type your full first names and surname here], declare that the contents of this dissertation/thesis represent my own unaided work, and that the dissertation/thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the University.
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ABSTRACT
In this study we try to explore the concept of ERP in a holistic context. The main focus of the research is on event based ERP and its relation with business organizations. The research also analyzes many aspects of the ERP and tries to gauge its effect on the progress of organizations using ERP systems. Finally the research describes various modules of the ERP systems and tries to describe the overall effect of ERP systems on the progress of business organizations.
Table of Contents
ACKNOWLEDGEMENTii
DECLARATIONiii
ABSTRACTiv
CHAPTER 1: INTRODUCTION1
Background of the Study1
Research Aims and Objectives1
Ethical Considerations2
CHAPTER 2: LITERATURE REVIEW3
ERP Concept4
ERP Sophistication Hierarchy6
Concepts of Accounting Information Systems11
The Accounting Information System and ERP System Relations12
Accounting Information System Changes in the ERP Environment12
ERP Accounting Information System Environment, Data Quality Control15
The Concept of Data Warehouse16
The Definition of Data Quality16
The Cause of the Data Problems17
Potential barriers to ERP exploitation17
Potential risks to ERP exploitation19
Potential correlations between ERP barriers and risks22
CHAPTER 3: METHODOLOGY23
Mixed Research23
Classification of research methods23
Multi-method studies24
Mixed method studies24
Steps in mixed methodology24
Strengths25
Weaknesses26
Search Technique26
Role of the Researcher26
Researcher Bias27
Research Design27
Literature Search28
Inclusion and exclusion criteria29
Search terms - key terms30
Additional Online searches30
Search rationale30
Critical Appraisal tool31
Reliability/Dependability31
Validity33
Ethical Considerations35
Informed Consent35
Appraisal limitations36
CHAPTER 4: DISCUSSION37
Major Components of a Typical ERP System37
Business and Strategic Planning Module37
Resource Planning Module38
Executive Decision Support Module39
Sales and Operations Planning Module40
Forecasting Module40
Customer Relationship Management (CRM) Module41
CHAPTER 5: CONCLUSION42
REFERENCES47
APPENDIX51
Questionnaire51
CHAPTER 1: INTRODUCTION
Background of the Study
The first step in implementing an Enterprise Resource Planning (ERP) system is to understand the definition, purpose, and functionality of ERP. Unfortunately, that task is not as easy as it sounds. ERP systems represent different things to different organizations, vendors, and individuals. Defining ERP is difficult because there are many variations of the term within the manufacturing literature (Willis, 2002, pp 35). In addition, a wide variety of software companies advertise various versions of “ERP systems” with different modules and functionality configurations. To further complicate the matter, the concept of ERP is quickly merging with e-commerce, e-supply chain, and knowledge management. In spite of these difficulties, an understanding of the various components of an ERP system is necessary for comprehending how to best teach the ERP system to executives, managers, office workers, and shop floor personnel (Sherer, 2004, pp 69). Employees must understand the nuances of ERP to adopt it quickly and integrate it into the organization. Without an understanding of the ERP system by the people in the organization, a successful implementation is difficult, perhaps impossible. One place to start is to look at a traditional definition of an ERP system.