Analysis of the conversation focuses on how oral communication is organized in everyday interaction. It describes verbal interaction practices as core activities that regulate social life. The word, from this point of view, reproduces and explains the social roles played by the members of a given society and how this is structured. The term conversation analysis was introduced by H. Sacks and Schegloff in 1968. In studies of anthropology and sociology at the time, the source of interest in the conversation was very common in the United States within the limits of anthropology and sociology. Because of its connections with ethnography, and, more specifically, with the ethnography communication, it takes as its object and source analysis study language activities that characterize a given community, and relates to their social context and communicative situation (Aijmer and Stenstrom, 2005, pp.1743-1751).
The conversation between doctor and patient can be interpreted through conversation analysis by analyzing the cultural context, the words spoken, the nature of conversation and the situation in which the interaction has been taken place.
Discussion
The analysis attempts to break record breaker samples in order to discover the rules that make possible the implementation of meaningful communication and orderly manner. Natural language in conversation ensures order and control in a social environment. Conversation analysis allows us to describe how the conversation reaches such order. It focuses not on the subject and content of the conversation taking place in reality, but on the rules by which the conversation is organized. The empirical studies have examined the process of structuring the first five seconds of a call, as well as how the ordered conversational interaction in the courtroom took place. Conversation analysis represents a departure from earlier ethnographic studies conducted ethno-methodology, towards the use of more precise scientific methods, including quantitative methods of data collection (Sert & Seedhouse, 2011, pp.1-14).
“I mean unbalanced
Dr but I wouldn't rea::lly (0.3) worry about it (.)
H no that's alright I was [XXXXXXXXXXXX]
P [it's unbalanced] Doctor Grove?
Dr pardon?
P (.) I mean its unbalanced? (1.2) of mind? (.)
H unbalanced she means=
P =do you think my mi:nd is unbalanced? (1.0)
Dr I mea::n ah (2.0) whaa:::h:t (2.0) you do:: is eh (0.2) yu you-ouh have eh (.) [been suffering from an]
P [but I'm not a child ]
Dr =ill::ness em:: (0.6) Carol (1.4) wh-which as you know mm (2.0) [err which]
P [mhmm ]
Dr =has meant that you know you (.) you've found it difficult er::m (0.4) to cope with
P I mean I can cope with a lot better than I could before that (0.4) and that's some kind of (1.2) .hhh that's some kind of (0.2) he:help
Dr ye::ah {nodding} (0.8) okay (.) now what we'll do now:: (.) is that ehm you're on two tablets of procyclidine isn't it?”
The above conversation represents the breaking of words and both the parties involved in conversation assume that the other will interpret it in his/her own way of assumption. After analyzing conversations in many different aspects including structural organization of the conversation, making the conversational turns, ...