[Employment Relations Strategies in UK Based Airlines in the wake of recent industrial actions: A Case Study of British Airways]

By

[Name of the Author]

[Supervisor's Name]

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ACKNOWLEDGEMENT

I would like to take this opportunity to extend many thanks to God, my parents, my family, friends, teachers, corporate clients and all those who helped throughout my work.

DECLARATION

I, [type your full first names and surname here], declare that the contents of this dissertation/thesis represent my own unaided work, and that the dissertation/thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the University.

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Abstract

In this study we try to explore the concept of employment relations strategies in a holistic context. The main focus of the research is on developing and establishing such rules and regulations which are employee friendly and its relation with the kind of issues and concerns that arise from an employee's end, whilst in the middle of rendering services and performing jobs at British Airways, our main organization of study and consideration regarding the development of research analysis undertaken. The research also analyzes many aspects of the people involved in the development and crafting of these strategies, which have been working positively and negatively for the employees and the company all at the same time. In addition to this, the research also analyzes the kind of issues and concerns, which have risen with reference to the and tries to gauge its effect on the patterns and process of employee motivation and relationship maintenance with others on both junior and senior levels being framed in the organization. Finally, on a conclusive note, the paper shall yield findings and highlights prevalent in the area of improving and boosting employee strategies and tactics to improvise on employee motivation and their ability to maintain effective relationships within the organization.

Table of Contents

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 01: INTRODUCTION1

Introduction1

Problem Statement1

Research Aim & Objectives2

Research Questions2

Rationale of the Study3

CHAPTER 2: LITERATURE REVIEW4

Employee Relations in the wake of recent industrial actions4

Core Competencies of British Airways (BA): Industrial Actions and problems surfacing10

Employee Productivity at British Airways (BA)12

Internal and External factors impacting Core Competencies13

British Airways: Adding value14

CHAPTER 03: METHODOLOGY16

Data collection tools and methods16

Conference Calls meeting17

Email Contacts with Questionnaires17

Secondary Data Collection Methods18

Data analysis19

Research Limitations20

Combination of Research methods21

Justification22

Theoretical Framework23

Research Methodology23

Literature Research Criteria25

Data Representation26

Data Extraction Strategy27

Ethical Issues28

Limitations in Research29

CHAPTER 04: DISCUSSION AND ANALYSIS31

Discussion and Conclusion31

Analysis34

CHAPTER 05: CONCLUSION39

REFERENCES46

CHAPTER 01: INTRODUCTION

Introduction

Employment engagement and employee empowerment are amongst the most recent, yet the most powerful concepts, which have guaranteed success to a lot of companies across the globe. While this practice is new for companies now working in the United States very recently, however the concept rooted from United Kingdom and has been an important practice for the companies surviving and running their businesses in the country.

While employment relations now taking place in the area of UK-based organizations, it becomes relatively clear to highlight and identify the kind of leverages and standing that employees now have with the company. While work maybe central in companies, in terms of ...