Employee Engagement

By

ACKNOWLEDGEMENT

My thanks go out to all who have helped me complete this study and with whom this project may have not been possible. In particular, my gratitude goes out to friends, facilitator and family for extensive and helpful comments on early drafts. I am also deeply indebted to the authors who have shared my interest and preceded me. Their works provided me with a host of information to learn from and build upon, also served as examples to emulate.

DECLARATION

I, (Your name), would like to declare that all contents included in this thesis/dissertation stand for my individual work without any aid, & this thesis/dissertation has not been submitted for any examination at academic as well as professional level previously. It is also representing my very own views and not essentially which are associated with university.

Signature:

Date:

ABSTRACT

This research work is an attempt to study the concept of employee engagement and their work life balance. The aim of this research study is to study the effects that work life balance has on employee engagement. This research work has adopted a quantitative method of research. Therefore, a questionnaire has been constructed in order to obtain the responses of the participants regarding the work-life balance and the employee engagement. The questionnaire was distributed to 55 participants, which included the leisure centre's fitness instructors and centre management such as admin staff, finance managers and etc. The results of the research study suggested that the there is a significant impact of work life balance on the employee engagement and there is also a significant impact of job satisfaction on the employee engagement. This has been proved by conducting the analysis of the hypotheses.

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 01: INTRODUCTION1

1.1. Background of the Study1

1.2. Problem Statement2

1.3. Research Aim4

1.4. Research Questions4

1.5. Significance of the Study5

1.6. Hypotheses5

1.7. Layout of the Study5

CHAPTER 02: LITERATURE REVIEW7

2.1. Introduction7

2.1. Work-Life Balance7

2.2. Employee Engagement8

2.2.1. Definition of Employee Engagement8

2.3. Importance of Engagement11

2.4. Benefits of Employee Engagement11

2.5. Impact of Leadership Behaviours13

2.6. Career and Employee Development14

CHAPTER 03: METHODOLOGY16

3.1. Introduction16

3.2. Research Design16

3.3. Research Instrument17

3.4. Sampling Method and Sample Size17

3.6. Data Analysis18

3.7. Ethical Consideration19

3.8. Confidentiality19

3.9. Informed Consent20

3.10. Conclusion20

CHAPTER 04: DISCUSSION AND ANALYSIS21

4.1. Introduction21

4.2. Questionnaire Analysis21

4.3. Hypothesis Analysis84

4.4. Discussion85

CHAPTER 05: CONCLUSION88

5.1. Recommendations88

5.2. Recommendations for Future Research89

5.3. Practical Implications90

REFERENCES92

APPENDIX96

Questionnaire96

CHAPTER 01: INTRODUCTION

1.1. Background of the Study

The increasing interest of work life balance is not surprising as the findings of previous researches indicate that at least 60% of working adults have reported some difficulty in balancing work and life. The employee demographics (e.g. increase in women employees, an aging population) constant changes leads to even more competing demands in the workplace. Moreover, in the present era these changes allow almost constant contact with employers with technological advances. By considering this changing workplace the employers are realizing the importance of helping their employees find balance between their work and non-work lives (Hausknecht and Thomas 2004 639). The research work on this field suggests that the balanced work-life relationship can lead to improved worker satisfaction and employee attitudes toward their ...