Emotional Intelligence

Emotional Intelligence

Introduction

The term “emotional intelligence” is defined as the ability or skills that are required in order to assess, control and identify the emotions of entire groups or other people and also of oneself. The concept of emotional intelligence has developed widely into popularity in management content as well as relevant literature for its capability of enhancing and capitalizing on the organization's human potential (Guillen & Treacy, 2011). Multiple skills can be achieved with the help of this quality. These skills include the capability of navigating social networks, managing relationships, inspiring and influencing other people.

Discussion

The key insights stimulated by the ...