E-MANAGEMENT

The Impact of E-Management on Staff Productivity

The Impact of E-Management on Staff Productivity

Introduction

There are various elements which should be considered for the growth and profitability of the businesses. In this regard, the effective utilization of resources plays a significant role in the success of an organization, and this can only be possible with the help of latest technology and automated programs. Today, most of the companies manage their employees through information technology (E-resource, 2011). E-Management includes a broad variety of software products, which support daily business activities as well as decision-making. The main benefit of the implementation of the integrated system is to automate the majority of the operational procedures taking place in the company in such a way that more than three-fold increase in turnover did not result in the need to hire additional staff.

With the adopted solutions, the company's management can focus on the continuous improvement of the business, and not on operations. Any changes in the organization, new ideas for your first job are reflected in the computer system, which then appropriately supports and controls the operators. This greatly increases the resistance of organizations on the human factor, which can be unreliable. We are talking about a situation such as when changing the warehouse manager can cause suspension of his work (Bresnahan et al., 2007).

Background

With the strategy of growth and competitiveness by automating processes, with strong support and control of the system, the company has improved significantly, most parameters in the context of which it is perceived by the market. For example, the duration of the customer's orders decreased from seven days to twenty four hours. Orders are almost one hundred percent, and the number of complaints quantitative (errors in shipping) reached levels of learning. This makes that the company is currently seen as a leader in the industry, both in terms of price and quality customer service (Barua et al., 2005, pp. 409-428). The economic values, the cost of maintenance and software development for the company's profit fell several times, despite the increase in these expenditures in absolute terms. Average payback period of new software-implemented solutions range from one to several months. By increasing the value of trading, each new investment is faster return on investment, and some solutions are turning up within a few transactions.

The main economic benefits for the company, resulting from the implementation of an e-management system, it saves time and resources associated with the current operation of the company. Despite the fact that its turnover in the last four years has increased three times, including the number of executed transactions, the number of employees did not change. Customer order processing time decreased to less than twenty-four hours, and the number of errors in the distribution of goods fell to the size. Although, several times by extending range, all of the operations it performs using the same storage area - there is no need to invest further funds for the construction or lease of new warehouse space (Bresnahan et ...