Electronic Communication Tools Impact Businesses

Electronic Communication Tools Impact Businesses

Finding and Analysis

This research reveals that regardless of the size of business you are in - whether a large corporation, a small company, or even a home-based business - effective communication skills are essential for success. The present study makes several significant contributions to the interorganizational communication and SCM literature. This study identified three key dimensions of Internet communication, namely frequency, diversity and formality, and then developed a reliable and validated measurement instrument for Internet communication activities. To the authors' knowledge, the present study is one of the few studies that attempts to ...