E-COMMERCE

E-Commerce

E-Commerce

Question 1:

a) Classical Definition of E-Commerce

E-commerce is the term which is used for conducting online business. There are different software programs which are used for buying and selling the goods electronically. These software mainly help the e-commerce websites including the inventory management, online ordering and product display. E-commerce is the term which is used for the exchange of goods and services through the use of online sources. The definition of business can be that e-commerce mainly involves the business activities which are related to business-to-consumer and business to business activities (Adams, 2003, p. 12). The term e-commerce is considered to be a very important factor in the economy of United States because it is helpful in providing assistance to the companies with different levels of current business transactions. E-commerce also provides assistance to the companies and organizations by providing them innovative online business opportunities which are global in nature. E-Commerce which is termed as Electronic Commerce is the sale and purchase of goods and services by using the World Wide Web. E-commerce is a term which is used for the transactions of products and services with the use of different electronic mediums. It is the term in which there is no use of paper documents.

b) Difference between E-Commerce and E-Business

These two words quite similar to each other yet are not quite identical; in fact there is a difference between E-business & E-commerce. This small difference is not it a disproportionate importance. E-Commerce is a novel concept of doing business on the Internet. It is used by companies that want to sell their products and services through Internet posting them on a web page that can be accessed by potential customers and generally make a purchase using electronic banking card. Electronic commerce is linked to various actors including the government, businesses, consumers and citizens. These actors define five types of electronic commerce, these are:

Among Companies (Business to Business or B2B)

Business to Consumer (B2C Business to Consumers or)

Between Business and Administration (Business to Administrations or B2A)

Between Citizen and Administration (Administration or C2A to Citizen)

Among Citizens (Citizen to Citizen or C2C)

Electronic business on the other hand is any business activity that takes place over the Internet, not only for buying and selling but also servicing customers and / or collaborating with business partners. It is an interaction with business partners, where interaction is enabled by information technology. 

There are five points called the 5 C's characterizing the proper integration of e-business content: 

Content: Is the information that is placed inside the website.

 Context: It is good or bad experience that the user will have to visit the website.

Community: Refers to capture a group of people in the Internet who have similar tastes and who identify with the content of the site.

Trade: The business must generate profits.

Collaboration: partnerships are enabling companies to offer better services and products.

The e-commerce includes some processes that allow consumers to reach all who are part of the company and to stakeholders across sales channels, marketing, taking purchase orders, order fulfillment, customer service, and the customer loyalty, ...