A change agent is one who has the skill and power of stimulating, facilitating and coordinating the effort of change. Change agents may be either external or internal. The success of any effort of change heavily depends on the workability and quality of the relationship between the change agent and other key decision makers within an organization (Lunenburg, 2010).
The pros and cons of external change agents in comparison with internal ones are given below:
Pros
The pros of external change agents are given below:
External change agents provide organization with fresh ideas, experience from outside, diversified ...