When should different communication channels be used?
Face-to-face communication
Face-to-face communication is conceivably the most effective communication channel as it let the speaker to communicate the thoughts and ideas at a level that is clear and understandable to the listener. Speed is one of the most significant advantages of face to face communication, which allows the listener to retain the presented information at a much quicker speed as compared to the time taken to read the same information and to process it.
Face-to-face communication can be used in a number of settings, whether in small groups of people (gathering instinctively) ...