DB WK 5 PM

DB Wk 5 PM

DB Wk 5 PM

Effective listening

Effective listening is challenging, in part, because people often are more focused on what they're saying than on what they're hearing in return. According to a recent study by the Harvard Business Review, people think the voice mail they send is more important than the voice mail they receive. Generally, senders think that their message is more helpful and urgent than do the people who receive it.

Effective meetings

Every organization has meetings, but not all of those meetings are effective. To make yours effective, you need to consider at least ...