Conflict Management Skills

Conflict Management Skills

Introduction

For any part of human relationships, the surfacing of a potential conflict is inevitable. Conflict usually arises with the disagreement of people over an issue which is generally perceived to be important. Conflicts can arise on a daily basis and depending on their intensity, can take the form of petty disputes to violent battles. However the mechanisms adopted to overcome these conflicts can have an impact on the constructive or destructive nature of the resolution outcomes.

Effective Conflict Management Skills

The way a person responds to a particular conflict is influenced by his personal set of characteristics ...