COMPLAINT TO OFT

Citizens Advice submits super-complaint to OFT

Citizens Advice Submits super-Complaint to OFT

Background

The Act was partly introduced as a result of continued allegations of "rip-off" Britain in areas such as retail sales, particularly by the leading supermarkets and car manufacturers. The Act is enforced by the Director General of Fair Trading, however the utility regulators will also have the same enforcement powers in their respective industries.

The Case

The OFT has today established a super-complaint from Citizens Advice relating to marketing and charging observe which Citizens Advice suggests may be used by businesses offering credit brokerage and debt services. Citizens Advice has ...