Communication Crisis and Clarity



Communication Crisis and Clarity

Introduction

Emergency scenarios and incident are quite critical with respect to the loss of precious human lives and expensive infrastructure. Effective and clear communication is the success in averting the damages of the incident on a large scale. This paper discusses two scenarios where communication played a vital role in emergency management.

Discussion

After the US nation was served a tremendous blow on the fateful day in September 2001, many agencies were unable to phantom that such a horrible event could take place on American soil. Many agencies didn't know what to do, or who should ...