The analysis of the case illustrates that Harry is an injury therapist who is attracted by an advertisement poster of Knockdown Ltd which is a furniture shop. The poster offers treatment tables for £300 which was very fascinating for Harry. Moreover, the rates offered by the shop are much less than the rates offered by the nearby furniture shops. Harry decides to go with the offer as it will cost less, and he also decides to purchase some chairs in order to renovate his work environment. Harry visits the shop and selects a chair from a range of photographs shown to him. The salesman asserts that it would take some time for the furniture to be delivered. Harry agrees on the date of delivery which was 2nd January.
Nevertheless, the analysis of the case also reflects that Harry deposits full payment in cash in order to assure efficient delivery and quality of the ordered furniture. Harry receives the furniture on the agreed date in a sealed box. Now, technically Harry should have checked the delivered furniture on the day on which it was delivered. Nevertheless, the major issue on this case is that Harry could not check the quality of the delivered furniture as he was in hurry. Moreover, the case becomes even more complex due to the delay of Harry's arrival to his hometown. As per the schedule, Harry had to come back to his home on 15th January; but, due to some natural calamity Harry reached home on 27th. The scenario worsens when Harry discovers that in his absence there has been a leak to his new boiler which delays the quality assurance of the furniture even more.
On February 2nd, Harry finally gets the time to check the delivered furniture. Harry finds that despite the grey colour of the table ordered, he has received pink. Moreover, the scenario illustrates that the pink colour does not match the decoration scheme selected by Harry for the client treatment room. Moreover, Harry also discovers that the table safety screws from the furniture are missing; in addition, the height of the table is also inadequate as per required. Moreover, the chairs received by Harry were also very high in the height and could not be used properly. The scenario presents several issues from both sides. The legal analysis of the case reflects that Harry can claim for the refund or the delivery of the furniture which is as per the requirement. The furniture received by Harry is not of any use to him. Hence, the optimal option for Harry is one of the alternatives asserted above.
Nevertheless, there are some issues that can be faced by Harry while claiming for the refund or the delivery of new furniture as per the requirements. The analysis of the case does not indicate any paper work presence or proof that Harry even purchased the furniture from the prescribed shop. Moreover, the analysis also indicated that when ...