CITY@HOTELS

City@Hotels

City@Hotels

The objective of this draft is to offer basic understanding of service excellence in hospitality. In this regard, the case study is about “City@Hotels”. The key information of City @ Hotels is given in this paper.

Key information

Facts and Figures “City@Hotels” is part of the City@ Group, which is a limited liability company operating from Amsterdam. The hospitality section of the Group was launched in 2003 and proved to be pretty successful, despite the economic downturn. Twelve units were opened across European countries, and the Group will soon develop the concept across Asia. The Group provides, on behalf of private hotel owners, ...