Change Work Diversity

PART 1: Research Report

Introduction

British Airways is the United Kingdom's full service international airline company. It is one of the world's leading planned finest global airlines which principally operates in the United States and Europe. It is a part of International Airlines Group. The company's headquarter is located in Harmondsworth.

The airline company has been serving hundreds of destinations globally. There are two business operations of the company:

Airline business

Non-airline business

The cargo operations and main scheduled passengers are the main components of the airline business. International and domestic air transport and scheduled as well as chartered services are included in the passenger transport assistance of the company.

The company serves large geographical areas with a comparatively high proportion of business. The non-airline business operates and provides support facilities, maintenance hangars, offices, and other variety of services to other airlines including cargo handling at airports, airframe maintenance, computer and communication services, and consultancy services.

Discussion

The contextual information about the BA's introduction of strategic changes

British Airways dispute was reported that the organization removed the travel concessions of the workers who took part in the industrial action, with some also facing disciplinary action. In the beginning, it centered no alterations to staffing levels, pay and conditions. However, the crew union complained that there were four issues regarding the dispute.

Union demanded refurbishment of travel perquisite in full

A full discussion about British Airways handling industrial relations within the company

Arbitration through all cabin crew disciplinary cases related to the dispute

Restoration of pay to genuinely sick people during the dispute

A number of trade unions represent the staff working for British Airways. The cabin crew is represented by British Airlines Stewards and Stewardesses Association, and pilots are represented by British Air Line Pilots' Association. There are various branches of Unite the Union that represents other employees.

The dispute lasted for a damaging 18-month period. The deal brings it to an end, but the airline's reputation was corrupted by days of strike and the cancellation of hundreds of flights. This downtime cost British Airways an estimated of 150 million pounds. The breakthrough came following changes at the top of Unite and British Airways after months of deadlock.

The wide context of British Airways dispute is management's ongoing struggle to reduce operating costs in the face of declining demand, increased competition and rising non-labor costs, such as fuel. Labor costs represent a significant cost to the airline industry and represent one of the only means by which airlines can make efficiency gains. Cabin crew represents the largest part of an airlines' workforce. In order to reduce cabin crew costs by £140 million a year, British Airways management proposes to recruit new crew on less favorable terms and conditions into a separate fleet that would not be subject to the expensive and inflexible demarcation that currently exists between cabin crew dedicated to short-haul services. Unite is reported as being fearful that new workers, whilst being allowed to join a union, would be barred from collective bargaining with the existing ...