CASTLE NURSING HOMES

Strategic administration of operations, information and finance (MO)

Strategic administration of operations, information and finance (MO)

Introduction

This report aims to study the problems occurring at the Castle nursing home. The report studies various notions related to financial, strategic, operations and recruitment and selection policies and procedures. It also attends to the approaches of effective team working and managing work relationships. The report also addresses the issues of continuous development and training of the employees in health and social care organisations, particularly at Castle 's nursing home. The report utilizes various literatures and theories present on the above mentioned notions in order to propose better practices at Castles Nursing home that will contribute to its better and improved performance.

Part I

A new approach for recruitment and selection at Castle 's

A number of factors need to be taken into consideration for planning for recruitment in health and social care.

The factors include:

Setting up policy for recruitment

General objectives of recruitment

Goals of the organisation

Human resources guidelines of the organisation

Governmental guiding principles

Requirement for the organisation

Laws pertaining for the position to be selected

Costs related to the recruitment procedure

Other monetary, legal and social propositions

The health care quality standards

Castle 's nursing home accordingly needs to make its recruitment and selection procedures fit into the legislative framework of United Kingdom.

Castle 's Nursing home should follow the equal employment law

Make sure that there is no biasness or prejudice in regards to gender, class or any other factor except the qualifications and proficiency of the applicants

There should be no specifications mentioned in job advertisements regarding the age, race, sex and religion

All the documents and credentials including the right to work in United Kingdom and criminal history should be proofed checked.

Each and every step of the recruitment and selection process should be documented so that the process is robust.

Castle 's nursing home should employ advertising to make maximum people aware about the job vacancies.

The vacancies should be posted on the notice board of the nursing home.

Various techniques including apprenticeships, internships and work trials should be used.

Retention of previous employees can also be done.

Encouraging effective team working

Utilize the five step model of group/team development proposed by Tuckman and Jensen.

The steps include forming, storming, norming, performing, and adjourning.

By following the guidelines proposed by NHS for team working, managers can encourage effective team working.

These guidelines include:

Completing, scoring and inferring the questionnaire of team working.

Arranging for the development of team.

Developing commitment.

Gaining an understanding of the roles of team members.

Enhancing communication.

Developing an emphasis on quality, supporting innovation and reactivity.

Face to face interaction and open communication can help prevent conflict and foster effective team working.

Factors that require to be taken into consideration when planning the recruitment of people to work at Castle 's Nursing Home

As mentioned by Foot & Hook (1999, pp.22-28) in his writing that for the purpose of recruitment of the available positions in an organisation, there are a number of factors that needs to be taken into consideration for instance setting up policy for recruitment, general objectives of recruitment, goals of the organisation, human resources ...