Castle Nursing Home

Report on Performance of Castle Nursing Home PLC



Report on Performance of Castle Nursing Home PLC

Introduction

The old age pensioners need a home where they can not just stay but also get their basic rights as stated by the government. Castle Nursing Home PLC is one of the places where they would want to live. It is a chain of residences and has a location in North England. Recently, there have been some concerns regarding their operations because of which, their reputation is at stake. The shareholders have been very satisfied with the trend, but now they are a little curious about its future growth and continuity.

All businesses have values and goals, and the executives promote those to the employees. An Operations executive ensures that the employees complete the tasks and plans accordingly for the same. They support other executives and directors as well (Lucy, 2008). Being the Operations Executive of the business, it is very essential to form functional strategies to boost up the company and plan to bring back its reputation.

The shareholders of the company, as well as director, have been asking for explanations and security so that they can trust on their investments and do not pull out their funds from the company because in this situation the company can go bankrupt at any point without any warning.

Discussion

As mentioned above, the operations executive has to look upon various functional areas of the business and keep them in a flow. For this reason, the executive wants to see the impact of different things on the performance of the company and its employees. Many functions and activities contribute and lead towards better performance. The executive needs to recognize those things and then formulate functional approaches to stimulate the growth. The role of information technology and economic situation is also effective for analysis. Performance

In literal terms, the function of Operations goes beyond its apparent duties for which the function had actually come in existence. There is a very significant and strategic part of operations in the company. It is because it has a significant level of influence on the performance objectives that operations managers produce according to the customers' demand. So indirectly, performance is very much related to operations strategy of the company (Slack and Chambers et al. 2010).

In this activity, the person in charge needs to spend time and communicate with the subordinates. This will help him to identify what activities are going on in the business. According to that, the person plans and communicates the needed actions for the problems that the analysis of the situation and critical thinking highlights. Some decisions of similar situations in the past can also be helpful (Demeester 2005, pp. 3).

We can take TNT as an example that is an express delivery service company. TNT has a tagline “Sure We Can”, and the operation Executive makes sure that they do fulfil what the company claims to do. They have provided operational networks along with sophisticated technology so that they provide ...