CASE STUDY

Operations and Informations Management - Case Study

Operations and Informations Management - Case Study

Introduction of New System

Most businesses have a similar set of technology needs which Mobz is facing that is Mobz and UPhonez have different IT systems. Though, beyond these fundamentals every firm have need of certain technologies which are designed or custom-made to its particular function that is Mobz need to add “b2c” ecommerce functionality to its system. In order to make certain that all the technology needs of Mobz are fulfilled, it is imperative and essential that the Mobz should consider any technology which makes the company more effective and also lets the company to direct and control common difficulties without trouble.

Justification of System Information

Identifying the needs of technology is important which help in realizing the nature of Mobz business, and finding ways of cutting down the possible risks while maximizing its prospects. Few firms will have much more precise or particular need than others; for case in point, in case of Mobz need certain technology and also need to have “b2c” ecommerce functionality to its system, thus, Mobz require unified system and software which will be open source as it will be appropriate for the business.

In the similar way, businesses which handle large number of customer queries will require efficient technological system for effective management of customer relationship; in this case, Mobz which is based on mobile phone and its accessories, the customers can be better facilitated with updated technology system which should be based on Mobz's need to add “b2c” ecommerce functionality and to collect and return stock through the stores and courier.

There are small number of areas which needs to be considered by Mobz when putting together a technology requirements plan. The majority of businesses in the present era require technology in order to run employee systems and back office, in addition to technology, such as need to add 'b2c' ecommerce functionality and to collect and return stock via the stores and via courier in order to keep their finances in order. Besides it, the technological requirements of the growing business that is Mobz may also include website or CRM software that can help Mobz's marketing functions. The employees of Mobz should also be able to facilitate the firm in gathering information on where the firm's current systems require extending or updating so asking for their input might be advantageous (Adams, 2006, 24-25). In addition to this, it is also imperative and crucial that Mobz should be able to work on the latest technologies as the new advancement in technology will help the firm in resolving the current and possible future business implications of the business.

With reference to technology needs of the growing business like Mobz, the use of solutions based on in-memory technology is expected to bring increased speed of business analysis by several orders of magnitude. For that reason, the use of open source software is appropriate for the Mobz; in this view, according to SAP executives among users of analytical HANA can ...