CASE STUDY

Case Study - ACE Insurance's Facilities Management



Case Study - ACE Insurance's facilities management

Introduction

In the world of Import/Export, nothing is more frustrating than having defaults, price abuses of transport, delivery delays, brakes customs penalties and fines or even different blocked goods in any port, and all this for. administrative issues. The administrative and logistics of Import/Export is not considered a strategic given by SMBs until the day when problems arise. Responsibility for the production of administrative documents is also often given to non-specialist accountants, freight forwarders judges and parties or institutions with no operational role in the administrative or young graduates face inexperienced to negotiators warned. Making international trade requires skilled and experienced specialists that French ACE Insurance Company do not always have the means nor the will to pay, often ignoring the risks.

An interesting initiative is born from this observation. A company (Luxcon Services) offers SMBs to outsource the administrative and logistical management of their international contracts. For a monthly fee related to the number of operations to perform, it provides high-performing teams, controlling all administrative rules of national and international imports and exports such as Incoterms, the documentary credit, customs documentation, ways and means transportation modes of regulations and other administrative procedures. The outsourcing of this administrative allows SMBs to stay focused on their marketing efforts without risk of slipping administrative, to avoid problems after the fact, among others in the payments, improve productivity and supply chain Therefore the financial margin for any price gouging providers will be spotted immediately.

In short, it esxiste indeed an alternative for ACE Insurance Company so that they do not care what they do not like, and in addition, it can pay big dividends. It is often thought that outsourcing non-core functions or estimated low value is a sign of good management: it helps to focus management attention on the activities constituting the heart of ACE Insurance Company's expertise. In general, the managerial and academic discussion focuses on the distinction between what can be outsourced and what should remain internalized. If the issue of assessment and control risks associated with outsourced functions is less attractive, it is nonetheless essential. Indeed, ACE Insurance Company that subcontracts remains - whatever the results of its commitments to subcontractors and their insurance coverage - primarily responsible for outsourced activities, both vis-à-vis its customers and distributors, its employees, and regulators of all kinds. And, lest we forget, this responsibility engages its reputation. This is the lesson of the ordeal through, for example, Toyota and Total, charterer of the Erika.

Discussion

Outsourcing can take many forms: outsourcing, but also contracts of mandate, technical assistance missions of IT consulting firms or other consultants, etc. Regardless of the legal form, the substance bonus (Wee, Peng & Wee, 2010). Regardless of whether the claimant is also internal, shared with peers, or totally external, it operates in the walls or from across the world, or whether the risks associated with outsourcing contracts underway or planned: the principles for risk management are the same, ...