The paper discusses important issues addressed by Susan Paddock in her case i.e. "Accountability at a Distance" in Public Performance & Management Review. The paper explores the connections between issues in the case and course concepts in the light of public organizational theory. Additionally, this paper highlights the trade-offs between Jean's loyalty to her former co-workers as well as her boss, and the public interest. Ethical aspects are also mentioned. Finally, the recommendations regarding the new accountability plan and organizational structure to are given to jean.
Issue of the case & its importance
The issues discussed in this case are definitely related to the course work. In the light of public organizational theory this case highlights the points regarding the lacking of leadership skills, unempoyment aspects, importance of skilled workers & how to manage the stress concerns for leadership.
Effective leadership helps our nation through times of peril. It makes a business organization successful. It enables a not-for-profit organization to fulfill its mission. The effective leadership of parents enables children to grow strong and healthy and become productive adults. The absence of leadership is equally dramatic in its effects. Without leadership, organizations move too slowly, stagnate, and lose their way. Much of the literature about organizations stresses decision-making and implies that if decision-making is timely, complete, and correct, then things will go well. Yet a decision by itself changes nothing. After a decision is made, an organization faces the problem of implementation—how to get things done in a timely and effective way.
No skills equal few jobs; few job opportunities equal lower earnings, etc. One obvious way to obtain skills in an environment of rapid technological change and increased global competition is to get an education: "Innovations in the workplace are changing the demand for the types of skills needed on the job, which in part explains the differential effects on workers. The demand for highly skilled workers continue to outweigh the supply and with the growing trend to out source work, the workforce has been left with many once skilled workers unskilled in a fast changing economy.
In essence, stress has a major impact on effectiveness of leaders. The two are intrinsically linked. By impairing leader performance, we could be forgoing much of the effects which good leadership can bring.
Jean's loyalty- Ethical aspects
Jean must make decisions subjectively and personally for reasons of building power, reputation and wealth, entirely miss the ...