CASE

Case

Case

Question 1

The performance appraisal is one of the most widely discussed and deliberated management practices. It has given rise to a number of differing viewpoints. There are those who see performance appraisal as making an important contribution to human resource management, in that organizations require systematic information on how well employees are performing in his or her jobs as a key element in ensuring that human resources are used as effectively as possible. The factors which might influence Blothings' decision are as follows:

Adaptability

Employees consensus

Supervisory ability

Quantity of work

Quality of work

Attention to work

Knowledge of work

Ability to make decisions

This is the most known and applied method of performance appraisal and it is a basic and logical method where the performance of the employees is evaluating according to the goals that the employees and managers agree on. The determined goals should be clear, measurable and time-limited. These goals can include more conceptual activities such as problem solving or professional growth as well as regular job tasks. The goals are used as the measurement of employees' performance. The level of reaching the goals is considered in evaluation. The important issue in this method is that the employees and managers collaborate in determining the measurable objectives and goals. The personalities, values and other personal characteristics are excluded in this method, because it focuses on reaching the goals.

Question 2

In order for Blothings to work against the system, he should consider the following:

1) The goals of the employees are interrelated, therefore dependant on each other. For example when an employee and a manager agree on certain performance goals, reaching these goals will be dependant on the other organization members' performance.

2) It measures the performance verbally, not numerically. The main support of the method is the debate between employees and the manager. When this method is used, the decisions on ...