BUSINESS

Organizational Conflict



Organizational Conflict

1.Explain why conflicts occur.

Any organization can be termed as one big family where there are people who are unique in their very own ways. Uniqueness brings about differences in perception, mental conditioning and how things are approached. Differences in opinions are bound to arise which can take a form of office bickering.

Today's working environment constitutes a lot of stress and it is this stress that can bring about lack of cooperation amidst works. This is one of the many reasons behind conflicts. When there is too much of work load it can induce stress which consequently results in inflexibility and lack of cooperation and turn into office bickering. Office bickering can also induce lack of sensitivity and lack of tolerance level.

Conflicts tend to prolong if the managers ignore it. Ignoring the conflicts can be a solution if it is a minor bickering act such as passing a remark however bickering such as impacting the productivity of an individual shouldn't be ignored (Folger, 2009).

2.Describe how bickering can impact productivity and provide examples of ramifications if conflict issues are not resolved.

Bickering can instantly hamper any organizations productivity. As soon as a conflict occurs the individual involved start teaming up and then look for allies. They start talking about the problem rather than concentrating on work. For example, if department A has an issue with department B and department A 's work is a prerequisite of department B then department A is most likely to intentionally cause trouble and doing so would hamper the productivity of both the departments as the pace of work is going to slow down. Gradually the problem is going to intensify and it would convert from a group battle to internal warfare. The uncooperative attitude can also be sensed by the patients which can have an impact on the patients health as they are sensitive and can pick up negativity instantly (Fisher, 2007).

3.Describe strategies that managers can use to reduce or resolve organizational conflict.

Managers should be on a constant look out of conflicts that exist in the organization. Managers should keep their ears and mind open when it comes scanning the organization for conflicts. They should watch for the attitude, body language, try to sense where it is coming from do not commit the sin of assuming something. If they come across a conflict then they should analyze and understand the problem first. Look ...