Human communication is an ongoing relationship, which includes in most cases, a set of behaviors, sometimes beyond our control. It is not necessary that any transmission of information is conscious, voluntary and deliberate in fact, any behavior in the presence of another person is a communication vehicle.
Education and good manners are very important in a negotiation, but sometimes our actions say otherwise. Nonverbal communication speaks volumes about our interlocutor. Sometimes he says one thing but communicates with other gestures. We must be coordinated when talking and gesturing.
The body language plays an important role in any social field, but much more in the business world, where sometimes a bad gesture can ruin a good business (Hossell, 2003).
Importance of Body Language in the Negotiation Process
Body language is very important in interpersonal communications, increasingly being used in all areas of our daily lives. Businesses do not leave out, and give even more important, since at the time of negotiating, the correct use of body language will help us succeed.
It is very important to know and observe the body language to your advantage in a business, as it will facilitate our message more understandable and capture the attention of the other party. It also pays close attention to the body language of the other, as we will say a lot about that person and what kind of negotiator is (Hossell, 2003).
Gestures as a Force to Negotiate: The Power of Shapes and Gestures
The process of non-verbal communication plays an important role in any social field, but much more in the business world, where sometimes a bad gesture can ruin a good business.
If we face a collaborative negotiator, give a firm handshake to greet us, the opposite to a competitive negotiator. When you start the ...