Assignment 3: CRM: Consumer Data Collection

CRM: Consumer Data Collection

Introduction

The conveyance of items which constantly meet the customer requirements is a major issue to makers. In the exertion to expand their intensity, profitability, and generally market share, assembling organizations need to improve proficient methods for transforming and upholding the quality of their items. The headway of technology and information administration has helped the makers to better serve their customers. In this competitive world market, manufacturers have to go beyond lean manufacturing and provide after-market customer service solutions to maintain their competitive edge and retain the customer. To improve the market share, ...