ASSIGNMENT 3

Assignment 3

Name of the Writer

Name of the Institution

Assignment 3

Part A

Q1#

The factors that hold back the growth of Teletron includes inefficient marketing practices, out-of-date technological support, and customer services. Service quality is directly linked with talented employee and information technology to make company. The increase number of complaints of customer regarding bills and employees are not skilled in using IS results in restricting growth of Teletron. The growth opportunity of Teletron is in increasing customer's satisfaction and market share by time reduction and improved work efficiency.

Q2#

This software has potentials for Teletron, as it can facilitates in solving broad range of problems in areas such as Inventory/Infrastructure Management, Full Service, Bill management and optimization, service offerings and outsourcing; thereby, improves customer service quality and cost management; as well as helps in data processing. Also, assist in creating links between company and supplier/ customers/ stakeholders (Curley & Curley, 2004).

Q3#

Tim must consider the level of price, product and service anticipated by competitors. The level of competition present in the industry, as well as the extent of barriers for new entrants. Moreover, Tim need to know that technology is changing drastically; hence, he has to remodel and reconstruct the Virtual Analyzer software to survive in the industry.

Q4#

By employing Sensitivity Analysis business model is financially evaluated in terms of proposed change. For any investment, it necessitates a great number of estimates. These estimates are made on several criteria based on annual cash inflows and outflows, correct discount rate and scrap value to decrease the cash flows to present values. After analysis, it is advice that NPV computation is not sensitive to change, and revenue decrease from estimated value the decision is tend to be not correct.

Q5#

Tim must be aware of several factors affecting organizational design to maximizing customer satisfaction by maintaining high ...