ASSIGNMENT

Food Safety, Due Diligence and Implementation Plan of a Quality Management System

Table of Contents

Part 11

Introduction1

Quality Management2

International Organization for Standardization (ISO) and ISO 220003

Key Elements4

Interactive Communication5

System Management6

Prerequisite (PRPs) Programs & HACCP7

Part 29

Step 1: Learn About ISO 2200010

Step 2: Compare the Markers Fresh Foods Ltd current Management System to the required standards.10

Step 3 Planning Project11

Step 4 Design And Document System11

Step 5: Train Employees and an internal Audit Team12

Sep 6 Certification or Registration Audit12

References13

Food Safety, Due Diligence and Implementation Plan of a Quality Management System

Part 1

Introduction

The world is changing at faster and faster rates not only in terms of its demographics but also in terms of its demands. People now expect high quality products in low price which was traditionally considered trade-offs for one another and mutually exclusive decisions in most of the cases. However companies through their quality management systems and continuous improvement in these systems are successfully providing quality products with ever lower prices. One reason for these improvements is the increasing competition not only nationally but also internationally. Everything in the world now seems to be going digitized, which makes a faraway company a direct competitor to local company. Therefore, companies are looking for building perception in the minds of consumers. Researches have proven that, quality perception is the most influential perception in purchasing a brand (Aker, 1991, p. 89). Managing a brand is very difficult and specially building the image of its quality. It requires a long term commitment with consistency in operations and continuous improvements.

This paper discusses the quality management system in perspective of a growing fresh food processor company with the name “Markers Fresh Foods Ltd”. The company is seeking quality infusion in its products. In pursuit of this, the company in planning to undergo an extensive Quality Management System integrating a full HACCP system. This paper in two parts discusses its quality management system key elements and the implementation of same.

Quality Management

Quality Management is defined in many ways by different theorists, practitioners, and academicians. A comprehensive definition of Quality Management can be stated as processes, organizational structures, procedures, and resources that are needed to implement the Quality Management. With time and successive steps in the evolution of modern management, quality systems have completely changed meaning. Previously quality was name of numbers, and keeping the wastage to minimum, however this focus is shifted more towards customer with time as with the rest of the areas of management.

There are certain elements of Quality management system that are needed to be understood before getting specific on the implementation ISO certification and such programs to food business like Markers Fresh Foods Ltd.

Organizational structure

Processes - including purchasing

Data Management

Resources - including natural resources and human capital

Customer Satisfaction

Continuous Improvement

Responsibilities

Product Quality

Maintenance

Transparency and independent audit

Sustainability - including efficient resource use and responsible environmental operations

Quality management system is an overall integrated network in the organization and outside the organization that works for the best interest of the company and its customers. Quality can mean to different outcomes for different individuals and ...