Assessment Tool

Assessment Tool

Assessment tools which are used in assessing for organizational communication requires various methods to access practical knowledge and skills. Considering this assessment following are appropriate ways to identify organizational communication. Various appropriate methods used in order to access are as follows:

Direct questionnaire should be made in addition with review of portfolios of evidence and on-the-job performance by the candidate

Responses acquired from case studies, scenarios or practical work\

Written information review is acquired

Demonstration of techniques

Written or Oral questioning to assess knowledge of organization plans, policies and procedures

In this assessment tools, it involves three parts which distributed into questionnaire, practical work assessment and project evaluation.

Assessment for Candidates

Part A- Questions

This section would include various questions to be asked from candidate and employees within an organization in order to identify workplace communication effectiveness.

Part A - Questions (Marking Guide)

Underpinning Knowledge Assessment.

Instructions: All questions are to be answered unless otherwise directed by your trainer

( Short Answer ( Multiple Choice ( True/False( Complete Statement

Q1) Intercultural communication between two people is passed through various barriers, evaluate, list and describe some of those most common barriers in detail.

Answer:

Q2) Illustrate intercultural communication barriers with few examples from your daily life personal experiences that you are passed through at your workplace?

Answer:

Q3) Suppose team meeting is to be plan and as a team manager you need to be aware that two of your main team members has left because of rest leave and you are required to call upon important meeting within a week. Explain what steps would you take to effectively plan and carrying out this meeting?

Answer:

Q4) Suppose you are sales manager and faced a sad demise of product replacement claim for no fault. In this regard suggest ways how would you communicate through bad news letter conveying a customer about that her claim for the product replacement is rejected on basis that product was free from any defects at times of sales?

Answer:

Q5) Your company is going to implement expansion plan, you being a part of top management team suggests ways in which would you communicate to your shareholders plan related to company's expansion?

Answer:

Q6) Elaborate Oral business communication and its effectiveness to both organization and to the individual employee?

Answer:

Q7) Internal communication is vital part of organization success. Explain how internal communication effect organization progress?

Answer:

Q8) Consider a scenario in which you are sick and will not able ...