Assessment of ABC Counseling Services

Assessment of ABC Counseling Services

Introduction

It is human's nature as well as a general observation that people rely on each other to receive some kind of assistance from others in order to solve their problems. Counseling is an important subject in the discipline of psychology that provides solutions to those who seek for an advice in relation to any problems in their life (Lewis et al., 2010). It is also important to understand the nature of society. It is a fact that any society is composed of different communities, that themselves are composed of individuals. In other words, it is the individual of the society that can be seen as a central object of counseling services. Individuals are the one who require help in connection with their physical or mental health, emotional issues, problems associated with their personal or family life as well as marriage (Staton et al., 2006). In this regard, it would be fair to say that role of counseling in community is not only broad but has a diverse offering as well.

ABC counseling services is a community advocate that provides social services including mental health, couple and family issues. It also provides the assistance in other issues faced by the community related to medical services, law enforcement, substance abuse, etc. In addition, ABC believes in providing its services with quality as well as a customer-centric approach to diverse population of the region, where the amount of immigrants is significant.

In fact, ABC argues that every individual who is making efforts to recover him or herself from mental illness or any trauma (social/emotional) has a right to not only survive, but to become an effective member of the society. It can be seen in the organization that people involved in counseling procedures claim that every client of the company receives affordable counseling services (Sue & Sue, 2008). It is important to know that ABC's counselors perform in-depth research to educate their clients, who come from different background. The most interesting part of counselor's work is that they work with utmost passion and assist clients in personal way.

Discussion

It is a fact that until 21st century, multicultural issues or problems in diverse population could not get enough attention from the circle of psychology professionals and counselors (Hays, 2007). In fact, there are some societies where racial as well as ethnic minorities are not completely represented. ABC Counseling Services has recognized this issue in the community where it offers its services, and has developed various programs for the betterment of every member of the community, including minority groups or immigrants. It can also be seen that ABC Counseling Services work in various other ways, as the company prefer to deal and dwell in the community. Here, the counselors also conduct interviews from the clients with different problems and scenarios.

Based upon the interviews conducted from clients, ABC Counseling Services has brought significant improvements in its counseling procedures. On the other hand, the author also conducted interview of the counselors, who are ...