Assessing Physicians' Satisfaction and Usability Problems with CPOE Concerning Medication Safety in Heart Hospital Qatar/Outpatient's Clinic of the Pharmacy Department

By

[Name of the institute]

[Course code]

A. Questionnaire: Physicians responsiveness about medical functionalities and the effects of using CPOE in the medication process

a) Demographic characteristics of the responding physicians of the hospital

1. Gender:

Male

Female

2. Age of the responder

20-30 years

31-40 years

Greater than 40 years

Missing

3. Function

General physician

Specialized physician

Head physician

Senior physician

Doctor

4. Specialty

Medical

Surgical

Internal

Technique based

5. Experience and expertise in computer

Less than three years

Greater than three years

Missing

6. Experience as a mediator and negotiator

Less than one year

Between 1-3 years

Greater than three years

Missing

7. Duration of using CPOE system

Less than one year

Between 1-2 years

Between 2-4 years

Greater than four years

Missing

*Missing values will not include in the interpretation of the study.

b) CPOE usage characteristics of the responding physicians of the hospital

Errors and their effects

1. Are there any circumstances regarding the usage of CPOE system and it cause errors?

Yes

No

Justify your answer with respect to the (dosage, time, drug administration route, medication, interactions, orders or situations)

I do not know

User activities and their effects

1. Does the system of CPOE facilitate the co-ordination with other colleagues during medication activities and in executing order situation?

Yes

No

Justify your answer with respect to the (nurses, physicians, pharmacists, co-operation or problems causing by other colleagues)

I do not know

2. Does the system of CPOE support and promote the exchange of information among different shift users?



Yes

No

Justify your answer

I do not know

3. Do you forward medical prescriptions to nurses, a specialized nurse or other assistants?

Yes

No

Justify you answer

I do not know

4. Do you ask for a help with the nurse to facilitate medication before preceding it in the system of CPOE?

Yes

No

Justify you answer with respect to the (busy schedules, no direct access to CPOE systems, reliability of specific nursing staff, situation of emergency or no harm with the medication)

I do not know

5. How often you co-ordinate with nurses and pharmacists during medication and order related activities?

Yes

No

Justify you answer with respect to the (phone, medical record or file)

I do not know

System functionalities and Usage 1. Is the use of CPOE system capable of creating discharging reports?

Yes

No

Justify you answer

I do not know

2. Do you use the functionalities of CPOE system at home?

Yes

No

Justify you answer

3. Do order sets prepared on a daily basis by using CPOE system?

Yes

No

Justify you answer

I do not know

4. Do you prepare a printout and proper file record? (That generated by the CPOE system when the patient is going to discharge from the hospital)

Yes

No

Justify you answer

I do not know

c) Improvements regarding to CPOE system suggested by the physicians

There should be a clear overview of the process

New functionalities must introduce with individual significances

There should be a perfect integration among the information systems of the hospital

There must be some improvements in the existing system

There should be a training phase, which can provide the big picture to the users

d) Select your opinion and justify it:

B. Questionnaire: Pharmacists responsiveness about medical functionalities and the effects of using CPOE in the medication process

a) Demographic characteristics of ...