The article name “Retailers Given Tips on Handling Friday Crowd” is an appropriate name I feel that is given to this article. This can be stated as after reading the article, one realizes that throughout the article U.S. Department of Labor's Occupational Safety and Health Administration, The Washington-based National Retail Federation and other institutions are providing guidelines to retailer in addressing Friday Crowd. The abstract that is provided is not clear and specific. This statement can be supported by stating the evidence that the abstract gives a vague impression that big, giant retailers are given instructions ...