Arroyo Fresco Case Study

Arroyo Fresco Case Study

Introduction

Arroyo Fresco Community Health Center (AF) in Malcolm Baldrige Nationwide Quality Prize obtained in group 5 in the agreement review of written programs. For “Scoring Band Descriptors” explanation the company in group 5 typically shows methodical assessment, effective, methodical, well-deployed techniques aware of the overall specifications of the Items. The company shows a systematic evaluation, organizational learning, fact-based and improvement process that result in helping the overall performance of key procedures. Most key markets, process requirement and customer/stakeholder, are addressed by the result, and they illustrate strong areas in comparison with standard benchmarks. Improvement styles and/or good overall performance are revealed for most places of significance to the company's key specifications.

Discussion

The most important strong points

The senior leaders of Arroyo Fresco's create value for Finacial Performance, Org. Learning, Clinical Excelence, Utilization and Satisfactaion (FOCUS) framework and create a focus on the results, which allows the company to address key ideal difficulties and with the use of limited sources, arrange its initiatives on key areas to the maximum. Health care key processs, established with feedback from group needs federal mandates, assessments, , key stakeholders and partners, throught the FOCUS structure are link to Arroyo Fresco's ideal goals and strategy. This linkage helps to ensure innovation and learning, sustainability, organizational agility and develop an environment for the process improvement. All the overall organizational performance is tracked by the automated FOCUS.

The most considerable possibilities, issues, or weaknesses Arroyo Fresco declares that agility is obtained through it senior leaderss working other stAF of members' tasks once per one quater and that the Scientific Quality area of the FOCUS structure details the company's capability to evolve to fast changes in medical atmosphere, it is not obvious how these activities make a methodical strategy to make sure that the company is capable of flexibility and rapid change. Further, it is also not clear how Arroyo Fresco's PDCA, OASIS and CM designs make sure the methodical incorporation of agility into design and enhancement of its key procedures and its work systems. Although Arroyo Fresco concentrates on several key ideal difficulties through its performance reviews, action plan deployment and Strategic Planning Process, there is little proof of techniques to deal with other key concerns, changes, market/ customer segments and success factors. These include determining additional resources of income, conference the unique needs of certain and communities competitive for key stArroyo Frescof . Without methodical techniques to communicate and deal with all the key elements, difficulties, and sections described in the Business Profile, it may be difficult for Arroyo Fresco to make sure that it balances and create value for all stakeholders, patients and customers.



Arroyo Fresco's key business/organization factors, the most significant strong points, opportunities, weaknesses, and/or breaks

Against the relevant evalutions in a number of key outcomes ares, Arroyo Fresco provides a favorable trends and and performance levels. Some measures and actions of scientific outcomes display positive and favorable result trend for the previous four to five years, with stages that ...