Internal forces that impact Sue's concerns in this case is as follows
Sue allow the key information sharing with Kendra in her urgency study
External forces that impact Sue's concerns in this case is as follows
Mother of Kendra being made alert of secret issues of hospital and Dr. Brown surgical complication, which may lead to an further extend of information about how Dr. Brown lead critical patients of gastric bypass.
2. Internal and External forces from Kendra Point
Internal forces that impact Kendra's concerns in this case are as follows.
Inappropriate information disclosure is against the ethics and that could lead to termination
Confidentiality requirement to be follow by all with the right to use to protected Health Management Information.
Details of urgency for the study shared by the sue which is not considered appropriate at all and become one big ethical issue at end of the case.
Confidential requirements relates to knowledge of organizational operations (Haber & LoBiondo-Wood, 2010)
Kendra review contents of report while pulling them, however there was no 'need' for her to examine them. This act of Kendra is disreputable and may affect reputation of Dr. Brown negatively in public because her mother being known about his practices.
External forces that impact Kendras concerns in this case are as follows.
Any information spread quickly by person to person. Now, Mother of Kendra's being made alert of Dr. Brown surgical complication that could result further extend of information in public.
Mother of Kendra's being made aware of confidential issues of hospital that result further extend of information in public.
3. Ethical Concerns in Case
There are following ethical concerns are presented in this case
Surgical practices of Dr. Brown with critical situations of patients gastric bypass surgery is considered as biggest ethical concern.
Decision of Kendra to contact her mother is another ethical concern which is the main way of spread information about hospital practices.
Decision of Sue to share the information of the cause for chart being pull with Kendra. Sue although a best friend of Kendra but this is against ethical practices for any business employee to share key business information with any outside person.
4. Issues presented from view point of AHIMA Code of Ethics.
Issues are presented in this case according to Americans Health information Management Association Code of Ethics
Advocate, support and protect the right of individual to confidentiality and set of guidelines of confidentially in the use of and leak of information.
Preserve, secure and protect personal information of health in any type of form or standard and also hold in the highest look upon the contents of report and further information of top secret nature, captivating into account the appropriate regulations and statues.
Perform with honor health information management association odd jobs, either elected or appointed, and protect the privacy of any confidential information that made recognized in any authorized capacity (Wendler, 2006).
Make possible the interdisciplinary group effort in situations that supporting practices ...