APPLIED PROBLEM SOLVING

Applied Problem Solving in an Engineering Workplace

[Name of the Institute]

Applied Problem Solving in an Engineering Workplace

Introduction

Problem solving is a process of eradicating differences between desired and actual results. The problem is required to be acknowledged, defined and analysed. Many firms and their leaders drive towards the future while looking through the rear view mirror. They manage things and complex problems that come along in relation to incidents which have happened previously, rather than anticipating and confronting the future challenges. Managers are required to find novel ways for solving a problem with the help of the novel and innovative models and approaches that have been developed by researchers in order to solve a complex problem (Pizlo, 2012, p. 53). There are many different approaches and techniques used in complex problem solving. Various models for solving complex problems exist. Each model has its own way of bringing about a solution for the problem. Every model has its pros and cons associated with it. It is the responsibility of the managers to select the appropriate model in order to solve a particular problem. Various alternative solutions are generated with the help of the complex problem solving models. The stage of decision making follows after the problem is acknowledged, defined, analysed, and provided with alternative solutions. Decision making refers to selecting the best possible solution from the set of alternatives that has been defined in the problem solving stage. After the decision has been made by the managers and an appropriate solution has been selected, the implementation phase initiates. The solution is required to be implemented at this stage.

In this study, a complex problem that occurs at a workplace is identified. The complex problem identified in this study is failure to keep up with market demand for a particular product. Different models for complex problem solving are discussed and analysed. Various ideas and solutions regarding the problem are identified with the help of different complex problem solving models and approaches. A comprehensive implementation process for the solution of the problem is described. As every project has risks associated with it, a risk assessment is carried out in order to analyse the risks that can occur in the implementation of the solution for the complex problem. Suggestions for mitigating risks are presented. As implementation of the solution will bring about changes in systems and processes of the organization, the changes are analysed. Managers are required to deal with these changes so that the systems and processes of the organization move on smoothly without getting disturbed due to the implementation of new solution. Corporate responsibility, ethics, and personal values also play important role in organization. The effect of these variables on the process of complex problem solving are also analysed.

Theme A - Approaches to Problem Solving

Activity 1 - Identifying complex problems

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Identified complex problems (brief details)

People continuously failing to meet targets

Misuse of the term 'authority' by people

Insufficient time to do enormous amount of work

Lack of recognition for work, more criticism

Characteristics of the problems

People repeatedly fail ...