An investigation of the learning practices at Camair-Co

By

ACKNOWLEDGEMENT

I am very grateful to God who has given me the grace to start this course and end it successfully. I would like to thank my family especially my dad, who worked really hard and stood by me all the way. God bless my family who gave me full support and encouraged me. I would like to thank my supervisor, for having patience and support. Finally to my friends and all who have made the completion of this project a success, thank you and God bless you.

DECLARATION

I declare that the work in this dissertation was carried out by me. The project is my own original work and has not been submitted elsewhere in fulfilment of the requirements of this or any other award.

SIGNED: ............................................................. DATE: ..........................

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

CHAPTER 1: INTRODUCTION1

1.1 Background of the topic1

1.2 Statement of the problem2

1.3 Aim and Objectives of the research2

1.5 Significance and Scope of the research3

2.1 Methods of Learning Transfer4

2.2 The Transfer of Learning and Performance6

2.3 Improving the learning transfer process7

2.4 Importance of learning practice in the 21st century10

2.5 Importance of the concepts related to learning practice11

2.6 Hypothesis / Research Questions12

CHAPTER 3: METHODOLOGY13

3.1 Introduction13

3.2 Research Design13

3.3 Population Study14

3.4 Sample Size and Sampling Techniques14

3.5 Data Collection Methods and Tools15

3.6 Data Analysis and Presentation15

3.7. Reliability and Validity16

3.8. Ethical Considerations16

3.9. Limitations17

APPENDIX18

REFERENCES48

CHAPTER 1: INTRODUCTION

1.1 Background of the topic

All organizations or people in them learn, whether intentionally or unintentionally. Learning is a necessity for organizations to survive (Velada & Caetano, 2007). Some companies practice action learning, where they are actively seeking out new and better ways of conducting their business on a continual basis. Others take a passive approach to learning. Either way, learning takes place in every company or organization. Camair-Co is a start-up national airline of the Republic of Cameroon that is based in Douala and employs 438 personnel comprising both national and foreign expertise. Significant investment initially focused on training for licensed positions as a Civil Aviation Authority (CAA) requirement for granting operating rights to non-licensed crew. Subsequently, training filtered through to other areas of the organisation. However, it is important to establish the extent of the learning transfer achieved based on the investment undertaken and the learning transfer methods used to increase employee effectiveness and value.

In today's competitive business environment, strong talent is critical to the success of organisations and effective training contributes greatly to developing the necessary individual capacities. According to Kirwan (2009), companies make investments in training and capacity building but the researcher questions the extent to which trainees transfer learnt skills back to the workplace All the issues related to learning practice will be discussed in detail in the entire research study.

1.2 Statement of the problem

According to Velsor (2010) minimal investments are made in training because of the poor rates of learning transfer. This is further highlighted in the Kirkpatrick model whereby three levels of evaluation focus on measuring learning outcomes and only one out of the four ...