Current technology is evolving fast and is constantly bringing new dimensions to our daily life. Electronic banking systems provide us with easy access to banking services. The interaction between user and bank has been substantially improved by deploying ATMs, phone banking, Internet banking, and more recently, mobile banking. This paper discusses the security of today's electronic banking systems. We focus on Internet and mobile banking and present an overview and evaluation of the techniques that are used in the current systems. The best practice is indicated, together with improvements for the future. The issues discussed in this paper are generally applicable in other electronic services such as E-commerce and E-government. Fraud detection mechanisms support the successful identification of fraudulent system transactions performed through security flaws within deployed technology frameworks while maintaining optimal levels of service delivery and a minimal numbers of false alarms. Knowledge discovery techniques have been widely applied in fraud detection for data analysis and training of supervised learning algorithms to support the extraction of fraudulent account behavior within static data sets. Escalating costs associated with fraud however have continued to drive the migration towards increasingly proactive methods of fraud detection, to support the real-time screening of transactional data and detection of ambiguous user behavior prior to transaction completion. This shift in data processing from post to pre data storage significantly reduces the available time within which to evaluate newly arriving system requests and produce an accurate fraud decision, demanding increasingly robust and intelligent user profiling technologies to support advanced fraud detection. This paper provides a comprehensive survey of existing research into account signatures, an innovative account profiling technology which maintains a statistical representation of normal account usage for rapid recalculation in real-time. Fraud detection architectures, processing models and applications to date are critically examined and evaluated with respect to their proactive capabilities for detection of fraud within streaming financial data. Discussion is also presented on challenges which remain within the proactive profiling of account behavior and future research directions within the signature domain.
TABLE OF CONTENTS
ABSTRACT2
CHAPTER 1: INTRODUCTION4
Scope of the paper5
Outline of the paper5
CHAPTER 2: LITERATURE REVIEW7
Background: financial fraud management7
Financial fraud7
Fraud management8
Customer profiling11
Architecture and security requirements13
Internet architecture13
WAP architecture14
Security requirements14
Cost versus security15
Services in an electronic banking system15
CHAPTER 3: METHODOLOGY16
Signature processing16
Architecture16
Signature implementation17
Processing granularity18
Signature initialization18
Signature updating19
CHAPTER 4: RESULTS AND DISCUSSION21
Additional security issues22
Registration22
Delegation23
Secure platforms23
The human factor23
Logging and monitoring24
CHAPTER 5: CONCLUSION25
WORKS CITED27
CHAPTER 1: INTRODUCTION
Online electronic banking systems give everybody the opportunity for easy access to their banking activities. These banking activities may include: retrieving an account balance, money transfers between a user's accounts, from a user's account to someone else's account, retrieving an account history. Some banks also allow services such as stock market transactions, and the submission of standardized accounting payment files for bank transfers to third parties (Spalka & Cremers: 403-419).
As technology evolves, different kinds of electronic banking systems emerge, each bringing a new dimension to the interaction between user and bank. The Automated Teller Machine (ATM) is the first well-known system that was introduced to ...