Access, affordability and accountability are among the most pervasive themes in contemporary discussions of higher education. Common to each of these topics—topics that are discussed as often within higher education as by outside constituencies—is the need for more rigorous self-assessment, linked to processes for planning and improvement.
Assessment, planning and improvement are certainly not unfamiliar concepts within colleges and universities. On every campus there are administrators, faculty and staff who are committed to employing these activities within their work units. What is often lacking, however is an integrated, systematic campus-wide ...