Travellers' perception and comfort to body search with regard to airport security in Doha

By

ACKNOWLEDGEMENT

I would take this opportunity to thank my research supervisor, family and friends for their support and guidance without which this research would not have been possible.

DECLARATION

I [type your full first names and surname here], declare that the contents of this dissertation/thesis represent my own unaided work, and that the dissertation/thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the University.

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ABSTRACT

In this study, the researcher focuses on New Doha Airport. The main focus of the research is on Airport Security in Doha. Besides that the research also focuses on the perception of travellers and body to comfort on the Airport in regards to security. During times of high arrival rate inspectors may speed up and make the system more vulnerable.. The idea is to take advantage of the time differences between airports also the available time from underutilized inspectors at smaller airports. In this research, qualitative methodology was used to analyze the data. The research is based on secondary data collection. Furthermore, the research critically analysed the security parameter and the traveller's perception regarding New Doha Airport. Finally, the researcher concludes his finding regarding New Doha Airport security and the perception of travellers.

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 1: INTRODUCTION1

Background of the Study1

Purpose of the Study2

Problem Statement2

Rationale of the Study3

Aims and Objectives3

Theoretical Framework3

Research Questions4

Ethical Considerations4

CHAPTER 2: LITERATURE REVIEW6

Airport Security6

Trends in Security6

1.The Ideal Service Level8

2.The Desired Service Level9

3.The Adequate Level9

4.Zone of Tolerance9

5.The Predicted Service Level9

New Doha Airport and Security10

What is CPTED?10

Measures and Parameters of New Doha Airport Security11

BPR (Behaviour Pattern recognition)13

Traveller's perception and Body comfort14

CHAPTER 3: METHODOLOGY17

Introduction17

Research Design17

Qualitative Research19

Differences between Qualitative and Quantitative Research19

Advantages and Disadvantages20

Secondary Data21

Literature Search21

Reliability and Validity of Sources22

Limitations of Research23

CHAPTER 4: DISCUSSION AND CRITICAL ANALYSIS25

Introduction25

Discussion25

Security Management at Doha Airport29

Traveller's perceptions on Airport Security31

Critical Analysis33

Qatar33

The Crime Triangle33

The Four D's Of Crime Prevention34

Defence in-depth35

Prevention versus Protection35

CHAPTER 5: CONCLUSION38

Summary38

Implications for Future research40

REFERENCES44

CHAPTER 1: INTRODUCTION

Background of the Study

Airplane hijacking is present in the world since 1931 when the first plane was hijacked for money extortion. Continuous increase of hijacking after 1970 supported the need more passenger baggage scrutiny. In 1970 air marshals were introduced but the number of marshals was not enough to protect every flight from hijackings and other threats. Consequently in late 1972, the FAA mandated the screening of all passengers and their carry-on baggage by January 5, 1973. Therefore, countries have taken this matter into consideration and from that point they have started to give importance to Airport security. The screening responsibilities were given to private companies, airport authorities or airline companies on a contract basis (Cheng, 2005, p. 80).

Post September 11, there is worldwide awareness in the security of airlines and airports. After the event, of 9/11 congress enacted the Aviation and Transportations Security Act (AT SA) which created Transportation Security Administration (TSA). Impact of Terrorism also affects the Middle East countries (Yazdani, 2008, ...