Theory for IT in Business

Table of Contents

Introduction3

Discussion4

Implementing IT at BLSL4

Hardware and Software at BLSL5

PCs5

Recommended Laptop for Andrew5

System Software6

Individual Application6

Customer Relationship Management System (CRM) at BLSL8

Antivirus Program at BLSL9

Communications10

Network Architecture10

ISP Plans10

Internet Technologies11

People Issues14

Conclusion14

References16

Theory for IT in Business

Introduction

In formation Technology has proved to be a vital resource to develop any business as today's rapidly changing technologies not only have given a significant strength to businesses but also made life easier for individuals or consumers. There is no doubt about the fact that businesses in the modern era operate in a systematic manner with the extensive aid of information technology. For example it can be seen organisations are structured into different departments or business unites where every unit manages its operations and activities in a systematic flow. No doubt, business organisations today have undergone profound changes by acquiring various technologies and information systems such as Just-in-Time, Total Quality Management, Supply Chain Management, Customer Relationship Management, etc. (Manzoor, 2012).

Recent research reveals that it is now high time for the businesses where almost every organisation has started to shift its production, operations or supervision procedures to the implication of information technology. In addition, fast-paced changing technology as well as business environment has opened new doors of opportunities with increased ability to conduct business in a radically different way (Manzoor, 2012). It is also a fact that information technology is increasingly providing benefits to small and medium enterprises (SMEs) as most of the SMEs usually do not prefer to spend their money on conducting business through traditional resources.

In fact, Small-Medium Enterprises naturally operate with limited or small computer infrastructure, low level of skilful administration, more flexibility, and lesser capital budgets for develop in-house information technologies (Mulholland et al., 2010). However, it would be fair to say that implementation of IT in small and medium businesses help them to reduce their cost, increase productivity and gain competitive advantage in the market.

Business Law Services Limited (BLSL), in this regard, is a small law firm that manages its business operations as well as transactions through paper-based or limited PCs. However, the most positive thing to know is that the BLSL has recognised the importance of Information Technology and is willing to transform its existing administration into a computerised one. In fact, BLSL believes that this transformation will bring multiple business benefits to the company in terms of cost reduction, efficiency in performance, active customer management and significant reduction in time required to process client request or case.

Discussion

Implementing IT at BLSL

Information Technology (IT) has proved to be capable to not only change the way business is conducted but also change the nature of industry, organisation and the competitive environment of the organisation (Kohli & Devaraj, 2004). It can be seen in the given case that BLSL wants to remove its paper-based administration and employ latest information technologies in their business.

This suggests that, I order to become IT-based law company, BLSL needs to incorporate necessary computer hardware or devices, ...