The Effect of Senior Management on Employee Engagement

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ACKNOWLEDGEMENT

I would like to take this chance for thanking my research facilitator, friends & family for support they provided & their belief in me as well as guidance they provided without which I would have never been able to do this research.



DECLARATION

I, (Your name), would like to declare that all contents included in this thesis/dissertation stand for my individual work without any aid, & this thesis/dissertation has not been submitted for any examination at academic as well as professional level previously. It is also representing my very own views & not essentially which are associated with university.

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Table of Contents

ACKNOWLEDGEMENTII

DECLARATIONIII

CHAPTER 01: INTRODUCTION1

Back ground of the study1

Problem statement1

Purpose of the Research2

Research Question2

CHAPTER 02: LITERATURE REVIEW4

Job Involvement5

Employee Engagement5

Concept of Employee Engagement8

Foundation of Employee Engagement10

Benefits of Employee Engagement10

Role of Leadership in Employee Engagement11

Employee Engagement and Job Satisfaction12

Importance of Communication13

Roles of Meeting14

Burnout and Engagement18

Job Responsibilities and Engagement19

Engagement and Job Performance19

Organizational Success and Employee Engagement21

THE EFFECT OF SENIOR MANAGEMENT ON EMPLOYEE ENGAGEMENT

CHAPTER 01: INTRODUCTION

Back ground of the Study

Importance of employee engagement toward organization has grown tremendously in recent years. Organization enjoys lots of benefits when employee engagement toward organization exists, and faces the negative consequences when employee engagement lacks. In general, productivity is positively associated with employee engagement toward organization, while employee absenteeism and turnover are associated with lack of employee engagement. Although several authors explicitly state the need for such research, there is still a scarcity of literature on how employee engagement toward managers develops within organizations and the benefits of employee engagement within an organization. We need to know much more about how these relationships are developed and maintained if we want to help employees in sustain strong and effective collaboration with their work. (Torraco, 2005, 85-109)

Problem Statement

Leadership effect on organizational performance is a topic that has drawn the attention of many researchers, academicians and business analysts. An underlying leadership study is that how leaders affect the organizational performance. Through their actions and influence, leaders bring about change. The style of leadership adopted is considered by most researchers to be particularly important in evoking performance among subordinates and achieving organizational performance. (Torraco, 2005, 85-109)

This belief that leadership affects the performance of an organization is so plausible that very little research and opinion deals with this issue. Recently, many reports have questioned the capability of leadership in UK. The Leitich report, for instance, stated that UK had serious problems in its management and leadership and went further to rank UK behind Germany, USA and France. This dissertation thus seeks to examine the impact of leadership on employee engagement as a tool for achieving organizational performance in UK.

Purpose of the Research

The purpose of this dissertation has twofold: firstly, to study the impact of leadership on employee engagement as a tool for increasing organizational performance. Secondly, examining leadership values and behaviours on how they impact on employee engagement.

Research Question

The primary goal of this project is to answers the following question: What are the impacts of senior managers on employee ...