Task 1: Identify four key challenges that the company's (Texan Foods) senior management is facing. These challenges should be related to the marketing channels and logistics material covered in the module.
Adding in to the problems above Texan Foods is facing a tremendous disorder in terms of internal management. Seeking and gathering information related to business strategies such as matching menu's with customers demand or appetite seems to be a huge problem with their management. . In terms of supplies, Texan Foods faced a tremendous havoc as all their supplies were based on their current menu and therefore this created problems from the storage of sales, inventory, marketing and other operational data were unable or difficult to obtain in time. This lead to a failure in terms of business strategies applied by the managers due to the improper date from sales, inventory and marketing that resulted on the failure to make proper orders in term of quantity from the suppliers.
Besides that there was no database linked with the human resource management and caused them failure to assign jobs to their staff. Adding in to that working schedule is planned manually and therefore leads to improper notice to inform their staff on their working hours. Staff's salary was a huge problem as their staff never got their salaries in time as there was no computerized system to monitor staff payroll.
Thefore the listed solutions below would enable Texan Foods to organize their operational structure, to increase the volume of sales and to minimize all internal problems and their management problems in order to succeed as a successful business.
Q1. What type of information systems would be most suitable for Red Robin's management?In order to solve the management problems above Texan Foods should adopt the TPS system or known as Transaction Processing System. Transaction Processing System (TPS) is a type of information system. TPSs collect, store, modify, and retrieve the transactions of an organization. A transaction is an event that generates or modifies data that is eventually stored in an information system. In Texan Foods's scenario, the TPS system could process data from the sales of burgers, supply expenditure, operational expenditure, customer's data, staff working hours as well as inventory changes. Texan Foods's objective in using this system is indeed to keep track and constantly be updated regarding customer's information, inventory changes and staff information directly to the organizational database. By doing so or taking the above measures of using the TPS system, Texan Foods now would have a centralized, and much organized database and enable the management to overlook, coordinate and amend changes to any of their business units without much hassle as all reports would be up-to-date. Therefore this could eliminate many wrong business decisions, save time and money due to a better and organized decision from the management.
In terms of purchase decisions the management of Texan Foods should practice the material planning in the TPS system. This enables the management to make a better decision on what and when ...