Technical Letter Writing

Technical Letter Writing

Hektik Industries,

Dusseldorf, Germany.

Date: Feburary 08, 2012

Subject: Complain about repeated failure of Hektik Model 370 Water Stage Manometer.

Dear Customer Service Manager,

On 23rd May and 17th June, replacement springs and drives assemblies of Model 370 Water Stage Manometer were purchased from the Chester Mass office at a cost of $218.50 each. This is the third time that the drive shaft has been stripped because of spring and drive assembly. Your product has really disappointed me because the drive assembly model 370 Water stage Manometer is not working properly as it is suppose to and result in stripping off the drive shaft three times.Because of this inconvenience, we are not able to work on time and because of its improper function, its costing us wastage of time and cost. Although the manometer has been purchased a couple of times but it stops working at a very critical moment.

Eventhough Hektik America Inc is a trustworthy name for having superior quality products and services, but I am really sorry in declaring that this product has not met out expectations and failed to work. Earlier, when this issue occurred, the manometer was already purchased, but ow in order to sort out this issue I want you to kindly replace this product as soon as it is possible and make sure that it should be supplied without incurring any cost. Your consideration in this regard will be highly appreciated. Therefore, kindly consider this case and take some required steps. Looking forward for your instant response.

Yours sincerely,

Engineering Technologist

H.L., Winman and Associates

Manager Customer Service,

WorldCards

Suite 2160-24 Harley Avenue,

New York, NY 10026

Date: Feburary 08, 2012

Subject: Complain about the incorrect credit card billing invoice.

Dear Sir,

This letter is written for bringing in your consideration that I have received credit card statement for last month, but I have identified some of the errors in the statement which are required to be re-conciled. As per the statement, the expenses have been shown which I made during my business trip of four days from 10th to 14th of the last month. The amount which is shown in the statement of the expense in the serial no.4 bearing control number 0147162, is required to be rectified, as the amount is not correct as per my calculations. I want to bring this into your concern that, I purchased gasoline three times, for the fact that gasoline tank inserted in my car do not hold ...