TAKE HOME EXAM

Take Home Exam

Take Home Exam

Part 1 Case: Integrated case 1.0, Daft textbook, pp. 506: Tim Hortons: A Taste of Home

(1) What are the particular challenges of running a Tim Hortons in Kandahar?

"Tim Hortons" is now a trademark, a Canadian legend. But the connection between the brand and the person is very fragile. Although Horton's portrait hangs above the counter, and in most institutions, it means little too many millions of customers. Life for a portrait is as sad, how bright his career. At the Kandahar, the Tim Hortons faced various challenges in efficiently running the business. At the Kandhar the company and its restaurant owners are governed by various laws and regulations, international, federal, provincial and local. The establishment and operation of restaurants depend to a large degree of choice, purchase and development of suitable sites, which are subject to laws and regulations relating to zoning, land use, environmental issues etc. New international activities of the company are subject to various uncertainties, and there is no guarantee they will reach or maintain a break even or those they will meet the expected growth rate. Implementation of international strategic plan of the Company may require that management devotes considerable time and incur costs related to starting and developing markets before generating revenues and profits.

Among the challenges for the aperture are those accumulations orders accept to be placed eight weeks in advance. Between 12 and 14 weeks of chef and coffee are usually stored central 26 sea containers at Kandahar Airfield. Five new ovens are aswell kept in stock, in case one of the four in use breaks down.

Convoys bringing food from Canada accept sometimes been attacked in Pakistan. Another aggravation has been that Afghan community accepts frequently delayed deliveries of pre-made doughnuts as able-bodied as coffee and chrism for as abundant as a year. To avoid this logjam, food were alien by sea to Europe and again aureate from there to Kandahar on aggressive flights.

(2) Does Tim Hortons' organization structure fit its mission?

An organizational structure is the set of functions and relations that determine formally the roles that each unit must meet and the mode of communication between each unit. The Tim Horton's organizational structure fits its mission and vision in the more coherent manner. At Tim Horton's the organizational structure of management is an integral part of the organization and belongs to one of the major categories of management. Management and organizational structure along with other internal variables plays an important role in adapting the organization to the external environment and, consequently, its ability to survive.

Therefore, the management structure should be optimal with respect to the organization and its external environment and change with them.

The company believes that the management structure of the organization should be such as to ensure the implementation of its strategy, its objectives and effective solution to problems facing the organization.

(3) How would you describe Tim Hortons' international growth strategy?

There is no assurance that the company will be able to ...