SYSTEM CHANGE

System Change



System Change

Introduction

In the information age, the explosion of technology, we live the phase in which humanity has reached an unexpected development, every day is a greater social, political and economic. We speak constantly about the information society, is visible over the industrial to post-industrial societies and knowledge, where progress is essential knowledge. This new society, based on learning organizations, which is their most precious human beings, is based on an unprecedented technological development, is the point at which large companies plan their products based on knowledge management and the feasibility of obtaining it. In this context it should be understood as information technology and telecommunications are just a means to transmit and manage data, information and knowledge, knowledge is key factor in wealth creation.

Sears, Roebuck, became the largest retailer in the U.S., with sales accounting from 1 to 2% of gross domestic product of this country for nearly 40 years after the Second World War. His famous catalog is advised the major source (and occasionally the only) all from the bathing tub and lingerie. In the eighties, Sears determined to other businesses wanting to supply middle-class buyers of nearly any kind of banking, buying into and genuine land parcel, and deal appliances, devices, apparel and other goods.

Discussion

With the emergence of the theory of organization, stressed the importance of information. An organization is a system made up of people, material resources and information. The latter determines the "order and chaos” among people, resources and relationship resource persons. For this reason, organizations should be seen as information systems. The impact of economic, political, cultural, technological and others has caused a revolution in information management in organizations, were transformed then the rules, concepts, procedures, behavior, and products and services, a new attitude permeates the daily life of the projection and development of information activities, arguably the new management model is based on knowledge management indispensable.

Sears diversify its centre enterprise, which was lesser and had lost ground gradually from number one to number three, for the discount string of connections Wal-Mart Stores, Inc and Kmart Corporation. Sears is not a fast remodel shops, slash charges and hold stride with up to date tendencies in sales and merchandise links. The business could not hold up with the discount chains and specialty retailers for example Toys, Home Depot, Inc, and Circuit City Stores, Inc, which focuses on a broad variety of goods at reduced charges in one class, it cannot contend with trendy stores (David, 2001).

But Sears is mostly automated. There was a time when expanded expending on data expertise and systems than any other business that was not the USA group, except for companies Boeing. His comprehensive database of 60 million holders and previous holders of Sears's borrowing business card was utilized to goal assemblies, as purchasers of house appliances, gardeners and mothers with exceptional offers. For demonstration, to drive a upkeep contract for those who acquired a cleaning appliance and dryer, and types have been dispatched every year to improve the ...