The research studies the impact of the stereotyping practice in the junior school on Hispanic students. The affects and the barriers to learning are also identified through the study. The Hispanics undergo stereotyping in standardized test performance. It is imperative to understand the effects of this issue on the learning capabilities of Hispanics. The institutional practices are also important to analyze for this purpose, the research developed a set of ratio scales to measure the personal contact center performance. The industry standard practices will be matched by the results. ...